Help Center

Answers, guidance and support in one place.

Find answers to common questions and get guidance for your SkopjeCloud account, Website Creator, VPS services, security and platform support.

FAQ Support Guidance Service Assistance

Account Help

Registration, login and password recovery guidance.

Website Creator

Guidance for website creation, editing and publishing.

VPS & Services

Help with plans, ordering and service options.

Direct Support

Reach the team when you need personal assistance.

Explore the Platform

How SkopjeCloud works

Explore the main parts of the SkopjeCloud client platform and learn what you can manage from one account.

Dashboard & Account

Understand the dashboard, services, Premium status, AI credits and account shortcuts.

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AI Website Creator

Create a website with AI using a guided flow for business type, language, style, preview and publishing.

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Publishing & Domains

Learn how to review a website and publish it to a SkopjeCloud subdomain or your own domain.

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VPS Management

See your VPS status, technical information and available server-management actions.

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Billing & Renewals

Track services, expiry dates and renewal actions from your account.

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Support & Security

Use AI assistance, support tickets and account security options when you need help.

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Step-by-step

Quick guides for the main platform features

Follow these simple steps to understand the most important SkopjeCloud workflows.

Dashboard & Account

  1. Sign in to your SkopjeCloud account.
  2. Open Dashboard to see VPS, Premium and AI credit information.
  3. Use the sidebar to access websites, VPS, billing, renewals, profile, security and support.

AI Website Creator

  1. Open Website Creator or AI Builder.
  2. Choose your business category, language and website preferences.
  3. Generate the website, review the preview and continue to editing or publishing.

Publishing & Domains

  1. Open a website project and review the final preview.
  2. Choose a SkopjeCloud subdomain, connect an existing domain or select a domain option.
  3. Confirm the destination and publish when everything is ready.

VPS Management

  1. Open My VPS from the sidebar.
  2. Select the server you want to manage.
  3. Review status and technical details and use the available server controls.

Billing & Renewals

  1. Open Billing or Renewals from your account.
  2. Review service status, expiry date and remaining time.
  3. Use the available renewal action when you want to extend an active service.

Support & Security

  1. Open Support from your account when you need direct help.
  2. Use the AI Assistant for quick guidance or create a support ticket.
  3. Choose the department and priority, describe the issue clearly and submit the ticket.
Popular Questions

Frequently Asked Questions

Quick answers about accounts, websites, VPS services, security and support.

Open the Register page, fill in the required details and submit the form to create your account. Register.
Open Website Creator, choose the available workflow or template, add your business content and continue with the available editing and publishing options. Website Creator.
Visit the VPS page, compare the available plans and continue with the order option that fits your project. VPS.
Open Login and use the Forgot Password option. Follow the available reset instructions. Login.
Use the contact section on the SkopjeCloud homepage or email info@skopjecloud.com. Contact.
Visit the Security page for information about infrastructure protection, accounts, website security, backups and anti-phishing awareness. Security.
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Choose the area that best matches what you need help with.

Getting Started

Create your account, access the dashboard and understand the main SkopjeCloud services.

Website Building

Learn about AI website creation, languages, editing, preview and publishing options.

Orders & Services

Understand plans, ordering steps and service options before you buy.

Security & Protection

Learn safer account practices and explore SkopjeCloud security guidance and Anti-Phishing tools.

Can't find the answer you need?

Contact SkopjeCloud for account questions, website issues, VPS information or general platform support.

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